Tropicana Lounge & African Restaurant • 18 Southwell Road, Nottingham, NG1 1DL
In accordance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, this notice outlines how Tropicana Lounge & African Restaurant collects, protects, and handles your personal information when you contact us or submit an enquiry form on our website.
1. Personal Information We Collect
When you submit a Table Reservation or Event Catering enquiry, we collect only the necessary contact details provided by you:
- Full Name: to address and identify your booking.
- Phone / WhatsApp Number: to send booking confirmations or discuss specific requirements.
- Email Address: to send written confirmation, booking receipts, or catering quotes.
- Event Details: guest numbers, date, preferred time, occasion, food choices, and allergy requirements.
2. Purpose & Lawful Basis of Processing
We process your personal data under the lawful basis of Contractual Necessity / Legitimate Interests (fulfilling your requested dining reservation or tailored catering quotation). We use your information solely to:
- Confirm and manage your dining table or VIP lounge booking.
- Prepare, price, and deliver party bowls or event catering setups.
- Notify you of any essential updates regarding your booking.
3. Data Sharing & Third Parties
We hold your privacy in the highest regard. We never sell, lease, trade, or share your contact details with third-party marketing companies. Data is handled strictly by our internal restaurant team.
4. Data Retention & Security
Your booking information is kept securely only for the duration required to process and fulfill your dining or catering arrangement, after which it is archived or securely deleted in compliance with statutory records requirements.
5. Your Statutory Rights
Under UK data protection law, you have the right to request access to the data we hold about you, request corrections, or request immediate erasure of your details from our records at any time without charge.
For any privacy or data questions, contact our management team directly at:
Email: info@tropicanarestaurant.co.uk
Telephone: 0115 671 4921
Address: 18 Southwell Road, Nottingham, NG1 1DL
